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业务目标

VTR是Liberty Latam的子公司,智利最大的互联网提供商之一。VTR与 AAXIS to address critical performance issues on their website and mobile app, characterized by slow response times and overall inefficiency. AAXIS was also commissioned to improve the lead generation and lead management processes internally. 

实施

VTR partnered with AAXIS to transform their technological infrastructure and customer experience to meet the demands of today’s dynamic market.

  • 对 VTR 的技术栈进行全面的性能和架构评估
  • 根据评估洞见,制订最优架构方案 
  • 实施新技术架构方案,以提高网站性能
  • 评估现有潜在销售机会的生成方式及其管理系统/流程,进行优化
  • 利用行业领先的电子商务平台,打造移动产品数字渠道。通过前沿的CMS,引入全新数字体验
  • 成功将原有传统电子商务平台转型为行业领先的解决方案,实现质的飞跃

收效与成果

Increased customer acquisition through the creation of a highly scalable digital platform.

改进销售机会管理系统

改善数字化体验,增强客户粘性 

优化数字渠道的客服流程,降低呼叫中心运营成本 

服务

咨询服务

电子商务

企业上云

数据与AI

托管服务

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