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Business Objective

VTR, a subsidiary of Liberty Latam, is positioned as one of the largest Internet providers in Chile. VTR partnered with AAXIS to address critical performance issues on their website and mobile app, characterized by slow response times and overall inefficiency. AAXIS was also commissioned to improve the lead generation and lead management processes internally. 


VTR partnered with AAXIS to transform their technological infrastructure and customer experience to meet the demands of today’s dynamic market.

  • Performed a comprehensive performance and architectural assessment of VTR’s technology stack.
  • Crafted a cutting-edge architecture based on the assessment’s insights. 
  • Executed the implementation of the new technology architecture to elevate site performance.
  • Evaluated existing lead generation and management systems/processes for optimization.
  • Created a digital channel for mobile products, leveraging an industry-leading commerce platform. Introduced a fresh digital experience utilizing a top-tier CMS.
  • Successfully migrated their legacy commerce platform to an industry-leading solution.

Benefits and Results

Increased customer acquisition through the creation of a highly scalable digital platform.

Optimized lead flow by revamping the lead management system.

Increased customer engagement due to an improved digital experience. 

Reduced call center costs by optimizing call routing from digital channels. 


Advisory Services

Digital Commerce

Cloud Enablement

Data and AI Services

Managed Services

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