The checkout process is the final step in the buying journey—where transactions are completed or abandoned. For B2B businesses, this step carries even more weight. Each industry has unique requirements: what works for a lumber distributor might be entirely unsuitable for a plumbing manufacturer or a chemical supplier. Unlike in B2C, where a “one-size-fits-all” checkout process can often work, B2B demands solutions tailored to its inherent complexities.
B2B checkout isn’t as simple as clicking “Buy Now.” Buyers might need to place bulk orders, split shipments to multiple locations, or adhere to custom payment terms. They expect advanced shipping configurations, personalized pricing, and payment options that fit their workflows.
A rigid or generic checkout leads to abandoned carts, frustrated customers, and lost sales. In contrast, a flexible checkout process tailored to your business builds trust, simplifies purchasing, and drives conversions.
That’s where OroCommerce shines. Designed to meet the diverse and unique needs of B2B domains, it equips businesses with tools to deliver checkout experiences that align with their specific requirements—and exceed buyer expectations.
How OroCommerce Makes Checkout Flexible
At AAXIS, we understand that no two businesses—or their buyers—are the same. That’s why we leverage OroCommerce, a platform designed with flexibility at its core. Its adaptable checkout system ensures every transaction aligns with your unique needs, delivering a seamless and buyer-focused experience. Here’s how OroCommerce makes it happen:
1. Tailored Workflows for Every Buyer
OroCommerce’s flexible workflow engine allows businesses to customize processes like checkout and order submission. This means you can create workflows tailored to different customer groups, business units, or purchase scenarios.
For instance, one of our clients in the chemical industry uses two workflows: one for customers who plan orders months in advance with specific delivery dates and another for on-demand buyers requiring immediate shipments.
2. Payment Options That Fit Your Customers
B2B transactions require diverse payment methods, and OroCommerce delivers. It supports credit cards, bank transfers, purchase orders, and more complex scenarios like credit lines, delayed payments, and volume-based discounts. Integration with multiple apayment gateways ensures buyers can pay the way they prefer.
For example, a Maintenance and Repair Operations (MRO) client of ours uses OroCommerce to manage a credit line system. When an order is placed, the available credit is reduced, and when their ERP confirms payment, the credit line adjusts automatically.
3. Advanced Shipping and Shopping Flexibility
OroCommerce simplifies even the most intricate logistics. Buyers can split shipments across multiple addresses, choose preferred shipping methods, and adjust as needed. The platform also supports multiple shopping lists, helping buyers organize projects and reorder products effortlessly.
One chemical industry client of ours enables customers to place multi-month orders, shipping each line to different destinations using various shipping methods and schedules. This flexibility simplifies their customers’ logistics while streamlining their own operations.
4. Transparent Pricing and Discounts
B2B buyers value clarity. OroCommerce supports multiple price lists, unlimited price points, pricing tiers, and international currencies. Buyers see their specific pricing and discounts upfront, reducing friction and building trust.
For example, a client of ours in the auto parts business manages 10,000+ price lists with 25 million price records, updated every half hour. Their buyers enjoy a seamless experience, seeing accurate pricing that aligns with their unique agreements.
5. Built-In Convenience for Repeat Buyers
Repeat purchases are central to B2B, and OroCommerce makes them easy. Buyers can save carts, reorder with a single click, or download order summaries in CSV format.
One of our flooring supplies customers needed a solution to streamline repeat purchases, so we built an order template extension for them. This tool allows their buyers to quickly add products—like underlayment, glue, nails, and cleaning supplies—for a specific floor size with a single click, significantly enhancing the buyer experience.
6. Flexible Integration Capabilities
OroCommerce integrates with ERP systems, warehouse management systems (WMS), content management systems (CMS), shipping providers, payment gateways, and customer relationship management (CRMs) to create a unified operational ecosystem. This flexibility ensures seamless workflows, quick adaptability, and scalability.
Nearly all OroCommerce clients integrate with six or more systems, creating a connected infrastructure that supports consistent and efficient operations.
By focusing on adaptability, transparency, and integration, OroCommerce transforms checkout into a streamlined, buyer-centric process that builds trust, drives conversions, and strengthens relationships.
Why OroCommerce Stands Out
Flexible checkout isn’t a “nice-to-have” anymore—it’s a strategic advantage. OroCommerce enables businesses to turn their checkout process into a seamless extension of their brand, meeting customers where they are and aligning with how they want to buy.
Here’s why this matters:
- Happy customers are repeat customers. A smooth checkout experience creates lasting impressions.
- Efficiency saves time and money. Custom workflows reduce operational headaches.
- Trust is everything in B2B. Transparent pricing and seamless payment options build credibility.
Final Thoughts
In B2B, success isn’t just about closing sales—it’s about building relationships. A flexible, tailored checkout process removes obstacles, simplifies purchasing, and fosters trust, encouraging customers to return time and again.
OroCommerce equips you with the tools to meet your buyers where they are, ensuring a smooth and efficient purchasing experience that drives growth.
What’s your biggest challenge with B2B checkout today? Let’s connect and explore how to make it work better for your business.