Resource Library

Business Objective

As a supply chain integrator to the U.S. military, federal agencies, and allied governments around the world, SupplyCore supports customers with highly complex procurement processes. The order capture, sourcing and fulfillment operations span several months and involve multiple parties, application systems and government oversight. SupplyCore partnered with AAXIS to design and deploy a modern B2B digital commerce platform to provide real-time order and quote fulfillment information to SupplyCore end customers.

Execution

AAXIS developed a highly scalable digital B2B commerce solution to communicate the real-time order and quote status while supporting all the features of complex customer orders 100% online.

Increased operational efficiency by allowing all order status changes to be available real-time for the customer via self-service.
Improved operational efficiency by enabling complex quotes to be requested online.
Reduced costs by retiring legacy systems and replacing them with self-service capabilities.
Improved Sales Team execution through integrated CRM functionality that tracked and facilitated real-time negotiations and final approvals.
Increased revenue by leveraging framework to quickly build out additional sites resulting in net-new revenue streams to the business
Improved Sales and Management Team throughput by providing a comprehensive reporting dashboard restricted by account and role permissions.
Improved operational efficiency and overall customer satisfaction by implementing a notification center on the front end that clearly and promptly indicates any pending actions needed by the end-user.